Courtyard by Marriott Auburn

Daphne was vey helpful and kind at our checkin. She gave great customer service that was much appreciated.

This is a great option for staying in Auburn. Love the lobby and Starbucks there. The rooms are a good size and have everything you need. We stayed for one night of parents weekend and it was a great base for our activities. Easy to get in and out and a quick drive to campus. Would definitely stay here again.

I am pleased to report a significant improvement in service during my and a coworkers recent stay at this hotel, which was a marked contrast to our experience 4 months ago. At that time, one of the front desk agents displayed rude unacceptable behavior towards guests checking in, and the carpet in our room was unclean and had not been vacuumed, the TV did not work, and the bathroom floor had not been mopped. Furthermore, the GM at that time and upper management did nothing about our complaints after several phone calls. We left after 2 days very disappointed. After staying at this hotel numerous times due to its convenient location, we decided to give it another try one last time. And this time around, we were checked in by a new staff member named Laura, who demonstrated exceptional customer service skills, being attentive, patient, sweet, and informative with a beautiful smile. Laura went above and beyond her duties to make sure our 2 day stay was pleasant. The other young girl she worked along side of was very kind as well. Our room was also very pleasant, with all amenities, including two TVs, thermostat, microwave, mini fridge, and blow dryer, functioning properly. Furthermore, the beds were exceptionally comfortable and cozy. The pool, our hot breakfast and the bar area, that stays open late, are a big bonus for us as usual. Overall, our brief stay was enjoyable this visit. We will return as long as we continue receiving great service as we did this stay. Our only complaint are the slow opening front doors and the glass window at the entrance that we almost walked through. Caution: You don't realize it's glass until you smack into it.

We enjoyed our stay. Really enjoyed the fire pit. Only thing, rooms near the laundry room will vibrate like a cruise ship does for a few minutes while they are washing and drying. But all good.

This hotel is very neat and clean. I had one issue with my TV not working but Artie fixed it right away. He’s very professional and respectful. I will definitely be returning to this property.

The facility is new and nice, my only issue is fighting with my door that sometimes either won't lock or won't open. Also be careful of parking on the incline in the front since you can scrape the bottom of your vehicle. Service for cleaning has been fine and the place is clean with soft beds

Staff is the BEST. No matter what time of day or night I check in, the staff is always there to greet me with smiles and lovely welcoming saying WELCOME BACK!!! The General Manager always goes over and beyond to make sure we all have a great stay at Marriott. I work at night and have to sleep during the day, her and her team make sure I am not waking during the rush of the morning check ins and out. The cleaning crew help with making sure my stay is a great one and I love it!!! Thanks for making my work stay a great one. Corinthian

It was a beautiful and immaculate room that was very well kept. The staff was wonderful during my stay. Thanks so much Mrs Tracy for being so helpful and polite.